HELP/FAQ - SHANTEX

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How can we help you?

If you have any questions, please contact us or visit ningbo ShanTex CO.,LTD

  • Q Are you responsible for defective goods?

    A We pursue the zero defective goods in shipment. If some of defective goods have been found by customers, we will be responsible for it.
  • Q What is your main market?

    A Our main market is Europe. North America South America, Asia and South Africa.
  • Q Do you accept small order?

    A
    Yes, we accept it. If the order amount is less than USD 2000. We will add USD 100 as
    export handle cost.
  • Q What is your quality control system?

    A
    Process 1: Before production, we send the pre-production sample to customers for approval.
    Process 2: During the mass production, we produce the goods strictly according to the approved samples.
    Process 3: When 1/3 to 1/2 of goods was produced, we inspect the goods for first time.
    Process 4: Before shipment, we inspect the goods for second time.
    Process 5: Before shipment, we send the shipping samples to customers for confirmation again.
    After the customers confirmed the shipping samples, then we arrange the shipment.
  • Q What is your payment method?

    A For new customer, our payment is 20% T/T in advance before production, 80% balance paid against copy of shipping documents. For regular customers, the payment method can be negotiated.
  • Q How about your price?

    A Our price is very competitive considering the same quality level.
  • Q What is your delivery?

    A Generally, our delivery is 20 days to 35days, depend on quantity.
  • Q Do you accept OEM ?

    A Yes, we accept OEM.

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Email :  sales@shantex.com.cn
Telephone : + 0086-0574-28862998
Wechat :  shantex2001
Address : Romon Building, 1207#, No.575, Tian Tong South Road, Ningbo, China

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